Live Chat for site JivoSite

Live Chat for Website
That Skyrockets Your Online Sales

JivoSite is a professional live chat for websites
that was specifically designed to increase online sales. Enjoy 5 times increase
in conversion and 2 times increase in average order value with to effective JivoSite tools.
chat windows

Agent’s Console
Boosts Emloyees Productivity

An employee is able to handle 5 chats simultaneously without loss of quality,
but only one phone call at a time. Also agent’s console incorporates different tools and
techniques that allows to process more customers’ requests and increase effectiveness of personel.
chat windows

Beautiful Admin Panel
Makes Day-by-Day Control Easier

From our experience, proactive invitations are among the most important
conversion optimization tools. Properly configured “How may I help you?” message can
increase the website’s conversion 5 times and raise revenues without any investments in ads or marketing
chat windows

...and Lots of Other Tools
for Increasing Your Online Revenues!

  • Visitor InfoComplete information about the visitor is displayed in the agent application
  • Quality RatingsCustomer can give positive or negative rating to agent work quality during the dialog
  • TriggersAgent can switch to away mode to temporarily stop receiving incoming messages from customers
  • Typing InsightAgent can see the visitor typing a chat message in real time
  • File TransferThe possibility of transferring files between website visitors and operators
  • Black ListAgent can block customer that is behaving improperly by adding the customer to the black list
  • Quick PhrasesApplication stores every agent`s response and shows hints whenever the agent starts typing part of the phrase
  • Agent PhotoWhen agent photos are displayed to customers it make online chat more comforting
  • Spell CheckSpell check before sending messages to the client
  • Web CallsVisitor can call agent in one click right from the web site. Voice is transmitted over the Internet so the call is free for both parties
  • Chat Transcript to E-mailDialog transcript can be sent to your email right after dialog ends. It is very useful for agents work quality control
  • Away ModeAgent can switch to away mode to temporarily stop receiving incoming messages from customers


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